Sleeping till 2pm, as I did, I missed the phone call from Kevin Walsh at Apple. Calling him back this afternoon, I was informed that Apple did indeed lose my laptop. And despite having had three weeks to do so, they haven’t found it. So they’ve ordered me a new one. He wasn’t clear on the specifications of the new machine, but I was told it would be the new equivalent of the machine I had, which should be significantly better.
I told him I’d get back to him on whether I felt I needed further compensation.